Privacy Policy
At 3DNA Dental, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, make a purchase, or otherwise engage with us.
Information We Collect
We collect and process the following types of personal data:
- Personal Identification Information:
Name, email address, phone number, billing and shipping address, and company details (if applicable). - Payment Information:
Credit/debit card information, bank details, or payment gateway details required to process transactions. - Order Information:
Details about the dental products you purchase, such as order history and preferences. - Website Usage Data:
Information about your interaction with our website, including your IP address, browser type, device details, and pages visited. This may be collected using cookies and other tracking technologies.
How We Use Your Information
We use your personal data for the following purposes:
- Order Fulfillment: To process and ship your orders, and to communicate with you regarding the status of your orders.
- Payment Processing: To process your payments securely and to prevent fraudulent transactions.
- Customer Support: To provide you with support, respond to inquiries, and resolve any issues related to your orders or our products.
- Marketing Communications: To send you promotional offers, newsletters, and product updates, if you opt-in to receive such communications. You can unsubscribe at any time.
- Website Improvement: To monitor and analyze website performance, troubleshoot technical issues, and enhance the user experience.
How We Protect Your Information
We take the protection of your personal data seriously and employ industry-standard security measures to safeguard your information, including:
- Encryption: We use Secure Sockets Layer (SSL) encryption to protect your payment and personal details during online transactions.
- Access Controls: Only authorized personnel have access to your personal data, and they are trained to handle this information confidentially.
- Data Storage: Your information is stored on secure servers and is protected from unauthorized access, disclosure, or alteration.
Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who assist us with payment processing, shipping, website hosting, and marketing. These providers are required to use your data only for the purposes of providing their services to us.
- Legal Compliance: We may disclose your information if required by law, or if we believe such action is necessary to comply with legal obligations or protect our rights and property.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience and gather data on website traffic and usage patterns. You can control your cookie preferences through your browser settings. However, disabling cookies may limit some functionality on our website.
Your Rights
You have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can ask us to correct or update any inaccurate information.
- Deletion: You can request that we delete your personal data, subject to certain legal obligations.
- Opt-out: You can opt-out of receiving marketing communications by clicking the unsubscribe link in any email or by contacting us directly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies before providing them with any personal data.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Customer Support
support@3dnadental.com
1 (888) 852-1755 ext. 312
Click to schedule a video call with me
We are committed to protecting your privacy and ensuring that your personal information is handled with care.